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How to Upload Documents on NSFAS



How to Upload Documents on NSFAS

How to Upload Documents on NSFAS. The National Student Financial Aid Scheme (NSFAS) provides financial assistance to eligible students in South Africa to help cover the cost of their tertiary education. One crucial step in securing this funding is uploading the necessary documents. In this article, we will guide you through the process of uploading documents on the NSFAS portal to ensure your application is complete and accurate.

Why Accurate Document Submission is Important

Before diving into the steps, it is essential to understand why submitting accurate documents is crucial. All documents must match the details you entered on the registration portal, including your name, age, and date of birth. Any discrepancies can lead to delays or even the rejection of your application.

How to Upload Documents on NSFAS

1. Prepare Your Documents

Ensure you have all the required documents ready. Common documents include:

  • Certified copy of your ID or birth certificate
  • Certified copy of your parents’ or guardian’s ID
  • Proof of income for your parents or guardian
  • Your latest academic results

Make sure these documents are clear and legible.

2. Access the NSFAS Portal

Visit the NSFAS portal at This is where you will upload your documents.

3. Log In to Your Account

Log in using the contact information you provided during registration. This typically includes your email address and password. If you have forgotten your login details, you can use the “Forgot Password” option to reset it.

4. Navigate to the Document Submission Section

Once logged in, you will see several options on your dashboard. Look for the “Submit Documents” tab. Click on this tab to begin the document upload process.

5. Download Pending Receipts

One of the options you will see is to download the pending receipts. It is advisable to download these receipts as they provide a record of what documents are pending for your application.

6. Upload Your Documents

Click on the “Submit Documents” tab to start uploading your documents. You will be prompted to select the type of document you are uploading (e.g., ID, proof of income). Make sure you select the correct document type to avoid any confusion.

  • Ensure each document is clear and legible.
  • Double-check that the details on the documents match the information you provided during registration.
  • Upload documents in the specified formats (usually PDF or JPEG).

7. Confirm Your Submission

After uploading all the required documents, review your submission to ensure everything is correct. Once you are satisfied, submit the documents for review.

Troubleshooting Common Issues

Upload Errors

If you encounter any errors during the upload process, such as file size issues or incorrect formats, make sure your documents meet the portal’s requirements. Rescan or convert your documents if necessary.

Mismatched Information

If you realize that the information on your documents does not match the details entered during registration, correct the discrepancies before submission. This might involve updating your personal details on the portal or obtaining new certified documents.


Uploading documents to the NSFAS portal is a critical step in securing financial aid for your education. By following the steps outlined above and ensuring your documents are accurate and legible, you can complete this process smoothly and increase your chances of receiving funding.

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