Connect with us


NSFAS Call Center Number – Your Guide to Contacting NSFAS



NSFAS Call Center Number - Your Guide to Contacting NSFAS

NSFAS Call Center Number. The National Student Financial Aid Scheme (NSFAS) is a crucial resource for students in South Africa, providing financial support to eligible students to help them pursue higher education. To ensure you have the best experience and can easily access their services, here’s a comprehensive guide to contacting the NSFAS Call Center.

Why Contact NSFAS?

NSFAS offers a range of services, including:

  • Assistance with your application process.
  • Guidance on submitting supporting documents.
  • Answers to queries about financial aid status.
  • Help with understanding the requirements and conditions of financial aid.

NSFAS Call Center Number

For any questions or concerns, you can reach NSFAS through their toll-free number: 08 000 67327. This number is a direct line to their support team, dedicated to helping students with various inquiries.

NSFAS Contact Centre Hours

The NSFAS Contact Centre is available to assist you from Monday to Friday, between 08:30 and 17:00. During these hours, you can:

  • Get real-time assistance with your application.
  • Resolve issues related to your funding status.
  • Receive detailed information on the next steps if you’ve received funding.

Services Provided by NSFAS Call Center

The NSFAS Call Center offers numerous services to support students:

  • Application Assistance: If you’re having trouble with your application, the call center can provide step-by-step guidance.
  • Document Submission Guidance: Learn how to correctly submit all required supporting documents to avoid delays in your application.
  • Status Updates: Get up-to-date information on the status of your financial aid application.
  • General Inquiries: Whether you have questions about eligibility, deadlines, or the terms of your financial aid, the call center is there to help.

Tips for Contacting NSFAS

To ensure your experience with the NSFAS call center is as smooth as possible, consider these tips:

  • Prepare Your Information: Have your ID number, application reference number, and any other relevant documents ready before you call.
  • Call During Off-Peak Hours: Avoid long wait times by calling during mid-morning or mid-afternoon, when call volumes are typically lower.
  • Be Patient and Polite: The call center agents are there to help you. Being courteous and patient can make the interaction more pleasant and productive.

Alternative Contact Methods

In addition to the toll-free number, NSFAS offers other ways to get in touch:

  • Email: You can email NSFAS at [email protected] for non-urgent inquiries.
  • Social Media: Reach out through their official social media channels on Facebook and Twitter for updates and general inquiries.
  • Website: Visit the NSFAS official website for detailed information, FAQs, and online support options.


The NSFAS Call Center is an invaluable resource for students needing assistance with their financial aid applications. By calling the toll-free number 08 000 67327 during business hours, you can receive expert guidance and support to help you navigate the financial aid process smoothly. Remember to have all necessary information at hand, and consider alternative contact methods if needed. With NSFAS’s support, you can focus on your studies and achieve your educational goals.

Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *