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NSFAS Challenges Persist in Accessing Higher Education in South Africa



NSFAS Challenges Persist in Accessing Higher Education in South Africa

NSFAS Challenges Persist in Accessing Higher Education in South Africa.In recent weeks, mounting dissatisfaction has arisen over the allocation of funds within various universities across South Africa. The focal point of concern is the ongoing funding crisis within the National Student Financial Aid Scheme (NSFAS).

NSFAS Challenges Persist in Accessing Higher Education in South Africa

In this editorial, I delve into the deficiencies of NSFAS and the detrimental impacts it has on the well-being of students who rely on its support. From the perspective of a fellow student empathizing with those affected, many of whom are solely dependent on NSFAS for their educational pursuits, I critically examine the situation.

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Revisiting an Unresolved Issue

Seven years after the #FeesMustFall movement, the discourse has regrettably returned to the topic of accessibility to higher education and the persisting barrier of affordability. The concerning aspect is the apparent neglect of students’ concerns.

The NSFAS Funding Debacle

A brief historical overview reveals that in 2018, NSFAS transitioned to a bursary scheme with the aim of enabling more students from financially disadvantaged backgrounds to pursue higher education. This change was a response to the #FeesMustFall student protests. During my undergraduate years, NSFAS administered meal and accommodation allowances through Fundi, a certified financial service provider connected to other bursaries.

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While Fundi had its share of issues, including delayed allowances, the current state of incompetence is unprecedented. Notably, the Organization Against Tax Abuse (Outa) contends that the four service providers appointed by NSFAS might not possess the necessary authorization as financial service providers. This raises concerns about the apparent disregard for students’ well-being during the selection process. NSFAS seems to have jeopardized students’ academic futures and prospects.

Prolonged Shortcomings and Student Challenges

Even if the selection process were conducted correctly with no misconduct, it fails to account for the ongoing deficiencies in the current systems. Delays in payments persist, and students are subjected to exorbitant bank charges. This situation becomes more alarming when considering that these charges are being passed on to students for direct allowance transfers to bank accounts. Such a practice is unprecedented, as students have never before been required to pay to access their own funds.

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Significantly, many students come from working-class households, and often the NSFAS allowance constitutes their sole financial support throughout their academic journeys. It is difficult to rationalize the imposition of bank charges on students who are genuinely dependent on this money. Whether the charges amount to R10 or R100, NSFAS students are placed in financially precarious situations. The fact that students are compelled to cover the costs of financial transactions by NSFAS and its chosen service providers is deeply disheartening.

Institutional Oversight and Student Well-being

This situation leads me to question the role of the Department of Higher Education, Science, and Technology in overseeing NSFAS activities. As an entity falling under the department’s jurisdiction, one would expect robust checks and balances to prevent the very crisis we are facing.

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Institutions of higher learning must play a more proactive role in addressing concerns related to service providers. It is paradoxical to demand peak performance from students who are grappling with financial hardships and awaiting the disbursement of their allowances. This predicament also affects proprietors of private student accommodations housing those supported by NSFAS.

A Call for Clarity and Change

At present, students remain without answers. In some instances, the offices of service providers have been shuttered, leaving students seeking information about their allowances in a state of uncertainty. This ambiguity takes a toll on affected students, who deserve better. It is unacceptable for NSFAS to struggle annually, leading to deteriorating competency in fund disbursement.

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Students have every right to express their frustration and dissatisfaction. They are the ones directly affected by the inadequacies and lack of transparency. Educational institutions can and should do more to safeguard students’ interests. Students deserve a higher standard of support and consideration.


As the challenges persist within NSFAS, the call for accessible higher education remains a pressing concern. It is essential for institutions to prioritize students’ well-being and ensure that the mechanisms in place for financial aid are effective, transparent, and equitable. In a nation aspiring for progress, students should not bear the burden of administrative inefficiencies. It is imperative for the relevant stakeholders to address these issues promptly and comprehensively, securing a brighter future for South Africa’s aspiring scholars.

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